How to Restore the Missing Phone Icon on iPhone/iPad

It’s not unusual to take the Phone app on your iPhone for granted. After all, it’s always available on the Dock, just like how it’s been since the original iPhone. That’s why it’s so unnerving if you suddenly don’t see it.

Fortunately, restoring a missing Phone icon to the Dock on your iPhone is pretty straightforward. In this tutorial, we’ll show you several techniques to help you do that.

Why the Phone Icon Goes Missing on Your iPhone

The Phone app is undoubtedly the most essential app on your iPhone, so Apple doesn’t allow you to delete it. You or anyone else managing your phone also can’t block it with Screen Time or Mobile Device Management restrictions.

However, it is possible to move the Phone from the Dock to a folder or another Home Screen page or remove it so it is only accessible from the App Library. If the Phone icon is not visible, that’s probably why.

You can use your iPhone’s Search function or the App Library to retrieve the Phone icon. Another option is to reset the Home Screen to its original factory layout.

Restore Missing Phone App via iPhone Search

The fastest way to locate the Phone app and add it back to the Dock on your iPhone is through the built-in Search functionality in iOS. Here’s how:

1. Swipe down on any Home Screen page to invoke Search. Or, tap the Search icon above the Dock.
2. Type Phone and the app should instantly appear in the search results.
3. Press and hold the Phone icon and begin dragging it—the gesture exits you to the Home Screen.
4. Drag your finger over the Dock.
5. Release it, and the Phone icon will appear within the Dock.

Drag and Drop App From App Library

If the Phone app doesn’t appear within the iPhone Search, use the App Library-based method instead. Just:

1. Repeatedly swipe left on your Home Screen until you reach the App Library.
2. Locate the Phone app within the Social category. Or, use the search bar at the top and filter it by name.
3. Long-press the Phone icon and begin dragging it—the gesture exits the App Library and brings the Home Screen to view.
4. Drag your finger over the Dock.
5. Release and the Phone icon will appear within the Dock.

Reset the Home Screen Layout on iPhone

Another technique to bring back the Phone icon on your iPhone is to restore the Home Screen layout to factory defaults. The action restores all native app icons to their original locations, re-orders third-party apps alphabetically, and deletes custom folders.

If you have a disorganized Home Screen with multiple missing apps and would like to start all over:

1. Open the Settings app via the Home Screen or App Library.
2. Go to General > Transfer or Reset iPhone > Reset.

3. Tap Reset Home Screen Layout.
4. Tap Reset Home Screen to confirm the action.

5. Exit to the Home Screen to find all pre-installed apps—including Phone—where you’d typically see them on a newly set-up iPhone.

How to Troubleshoot Home Screen Issues on iPhone

If the Phone app repeatedly goes missing on your iPhone or the device has trouble registering drag-and-drop gestures, you’re likely dealing with an unexpected issue in the system software causing the Home Screen to malfunction. The following fixes should help resolve the problem.

Restart Your iPhone

Restarting your iPhone is an effective method to resolve random bugs and glitches in iOS. To do that:

1. Hold the Side and the Volume Up or Down buttons simultaneously until the Slide to Power Off screen appears.
2. Drag the Power icon to the right and wait 30 seconds for the device to fully shut down.
3. Hold the Side button until you see the Apple logo to turn the device back on.

A quicker way to restart your iPhone is to ask Siri—just say, “Hey Siri, restart my iPhone,” and tap Restart on the confirmation pop-up.

Update the System Software

If you’ve recently updated to a major system software version, such as iOS 17.0, it’s common to encounter various problems, including stability issues with the Home Screen. The best way to address these issues is to install newer updates, which usually include many bug fixes, as soon as Apple releases them. To do that:

1. Open the Settings app.
2. Go to General > Software Update.
3. If an update is available, tap Update Now.

To ensure your iPhone is up-to-date with the latest version of iOS, consider enabling automatic system software updates. Within the Software Update screen, tap Automatic Updates, then turn on the switch next to iOS Updates.

Reset Settings to Factory Defaults

Persistent issues in iOS could stem from a corrupt settings configuration. If the problem persists, it’s time to reset all settings on your iPhone to factory defaults. You won’t lose any data, but the process will erase saved Wi-Fi networks and passwords. If you’d like to go ahead:

1. Open the Settings app.
2. Go to General > Transfer or Reset iPhone > Reset.
3. Tap Reset All Settings.
4. Enter your device passcode and the Screen Time passcode.
5. Tap Reset All Settings as confirmation.

iOS automatically reboots itself as it restores the settings on your iPhone. After you’re back at the Home Screen, repeat the techniques at the beginning of this guide to add back the missing Phone icon.

The Phone App Is Back!

Having the Phone icon suddenly disappear on your iPhone can be scary and frustrating, but it’s never truly gone and can always be recovered via Search, the App Library, or a Home Screen reset. Restarting your iPhone, updating iOS, and resetting the device settings can resolve any underlying technical issues if the problem recurs.